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Nissan One-to-One Service Text

Nissan One-to-One Service Text invites owners to opt-in to service reminder text messages using your dealership's existing Cadence direct mail and email communications. Consumers stay connected to their vehicle's maintenance by receiving real-time mobile notifications for their vehicle service needs.

NCI will cover costs for this 1-way SMS program. One-to-One Service Text is available for Premium dealers only.
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Why Enroll in One-to-One Service Text?

  • One-to-One Service Text costs are covered by Nissan Canada and are available for Premium dealers
  • Add texting to existing Cadence communication channels
  • Epsilon-supplied toll-free number
  • Automatic management of customer opt-ins and opt-outs
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Touchpoints

Continue to engage with your customers across multiple channels
such as print, email, and now text

Service Reminder

Text message delivered to customer on service due date

Appointment Reminder

Text message delivered to customer 1 day prior to scheduled service date

Overdue for Service

Text message delivered to customer 1 month after missed service interval

Declined / Thank You

Text message delivered to customer 2 days after service date

Rapid Recapture

Text message delivered to customer at 13 months of no service